Frequently Asked Questions
Thank you for considering America’s Service Station of Alpharetta as your one-stop auto repair shop. Although we are located in Alpharetta, we consistently serve customers throughout Johns Creek, Cumming, Roswell and Marietta.
I have questions about my vehicle. What’s the best way to reach you?
Am I going to be hassled by a commissions-based sales staff?
Many auto repair shops pay their sales staff on commission. At America’s Service Station of Alpharetta, we do not. You can trust that our experts have your best interest in mind and won’t pressure you into a service or product you do not need.
What if I need a repair?
Before our service technicians recommend a product or service, they confirm the need for said product or service with our owner, Dean. Then, our service managers will walk you through why you need it and offer the best price to resolve it.
You say you have an “unmatched” warranty. What makes yours different?
Most auto repair shops provide a 12 month, 12,000-mile warranty. Others are even less. No other auto repair shops that we know of offer a 36 month, 36,000 mile warranty like we do. We provide this warranty because we’re confident in our work and we want to take care of our customers.
Can I bring in my own parts?
When customers bring in their own parts, we cannot guaratee the integrity of those parts, as many of these parts do not meet original equipment manufacturer specifications for your car. As a result, we cannot provide warranty on these parts. However, we are happy to order or supply any part you need and can guarantee our unmatched warranty for that part and repair service.
Does the weather really affect my car?
Yes. Cars that consistently reside in hot or cold temperatures can require extra care - especially cars that go from one extreme temperature to another in a short time frame. Tire pressure may change, A/C and Heating issues may arise, but don’t worry – America’s Service Station of Alpharetta can help.
Does preventative maintenance really matter?
Oftentimes, customers steer clear of preventative maintenance because it requires an up-front cost. Unfortunately, we frequently see customers “pass” on $100-$200 maintenance and they return months to a year later with an issue that stemmed from the original recommendation. Then, it can cost hundreds or thousands to resolve the issue. We want what is best for you and your car – it is one of the most important and valuable assets you own. Learn more about preventative and scheduled maintenance.